Willkommen beim Kundenservice
der KTG Baumaschinen GmbH
In unserem Servicebereich findest du viele Antworten zu deinen Fragen. Wähle einfach dein passendes Thema aus.
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Ablauf
1.
Klemmbrett befüllen und absenden
In unserem Mietsortiment haben wir jede Menge Baumaschinen und Tools für Dich, die Du jetzt auch gesammelt über das Klemmbrett anfragen kannst.
Vervollständige deine Anfrage mit deinen persönlichen Daten und Angaben zu Deinem Einsatzort. Sende Deine Anfrage anschließend ganz einfach mit einem Klick auf "Anfrage senden" ab.
2.
Angebotserstellung
Wir benötigen einen Moment, um dein kostenloses Angebot individuell nach deinen Wünschen zu erstellen. Dein Angebot erhälst du dann unverzüglich per E-Mail.
Bitte beachte, dass sich bei Anfragen außerhalb unserer Öffnungszeiten die Bearbeitung deiner Anfrage entsprechend verzögert.
3.
Angebotsbestätigung
Checke deine Mailbox! Du hast unser Angebot per E-Mail erhalten und kannst dieses nun telefonisch oder schriftlich per E-Mail bestätigen. Wir leiten dann alles in die Wege, dass du deine angefragten Artikel ohne lange Wartezeit bei uns abholen kannst.
Solltest du für deinen Artikel eine Lieferung angefragt haben, dann Teile uns bitte (falls noch nicht geschehen) die gewünschte Uhrzeit der Anlieferung und/oder weitere Details vom Einsatzort mit!
4.
Abholung, bzw. Lieferung und Bezahlung
Der Tag der Anmietung ist gekommen? Dann haben wir nun deinen angefragten Artikel für dich bereitgestellt oder liefern diesen (falls gewünscht) zum Einsatzort. Details zur Bezahlung erhältst du in deinem individuellen Angebot.
Aktuelles von KTG
Ohne Kaffee geht bei dir nichts?
Kein Problem. Auf unsere Kunden wartet immer ein leckeres Tässchen Kaffee. Gern mit Milch und Zucker. Und das Beste dabei: Komplett kostenlos!
Immer up to date: Online und im Markt kannst Du durch die aktuellsten Projekt- und Sortimentskataloge blättern und neue Trends, geballtes Projektwissen, Inspiration und eine riesige Sortimentsauswahl erleben.
Immer up to date: Online und im Markt kannst Du durch die aktuellsten Projekt- und Sortimentskataloge blättern und neue Trends, geballtes Projektwissen, Inspiration und eine riesige Sortimentsauswahl erleben.
Immer up to date: Online und im Markt kannst Du durch die aktuellsten Projekt- und Sortimentskataloge blättern und neue Trends, geballtes Projektwissen, Inspiration und eine riesige Sortimentsauswahl erleben.
Wir sind dein Nr. 1 Baumaschinenverleih in Berlin!
Hast du eine Frage?
Telefon: 030 56890815
E-Mail: info@ktg-baumaschinen.de
Adresse: Chemnitzer Str. 10, 12621 Berlin
Öffnungszeiten
Montag - Freitag: 06:00 - 17:00 Uhr
Samstag, Sonntag und Feiertage: Geschlossen!
Rückrufservice
Haust du eine Frage?
Telefon: 030 56890815
E-Mail: info@ktg-baumaschinen.de
Adresse: Chemnitzer Str. 10, 12621 Berlin
Öffnungszeiten
Montag - Freitag: 06:00 - 17:00 Uhr
Samstag, Sonntag und Feiertage: Geschlossen!
Rückrufservice
KTG ist regionaler Unterstützer
Wir sind Partner/regionaler Unterstützer für das Projekt “Freizeithaus Balzerplatz”!
Lieferkosten
Kosten für die Lieferung und Abholung von Baumaschinen und -geräten werden individuell berechnet und bei Anfrage separat im Angebot ausgewiesen.
Google Bewertung
4.6 
Paul Junge
20:45 19 Feb 20
Kompetent, zuverlässig, freundlich, preiswert und flexibel. So kann ich diese Firma nur beschreiben und natürlich weiterempfehlen. Ein breites Sortiment an verschiedenen Maschinen und Geräten zu angemessen Preisen. Fachkundige Beratung und Betreuung der Kunden ist hier selbstverständlich! 👍
Jacqueline Matthias
14:30 24 Sep 19
Super toller Service, perfekte Kommunikation, richtig gute Preise. Alles gut erklärt, abgesprochen, bin begeistert. Abwicklung sehr schnell. Vielen lieben Dank, Ihr seid einfach super
Martin Hackbarth
05:37 03 Dec 19
Waren mal gut, mittlerweile verlangen sie 90€ für eine viertel Umdrehung einer schraube.
Darth Helmut
12:11 06 Aug 20
I rented a small excavator over the weekend. Briefly explained my project and received excellent advice. Delivery and collection without problems.Gladly again.
Gabriel Hutfilz
11:46 04 Sep 20
Nice and good advice,Inquiries are made about the intended use of the equipment to be rented (excavator and core drilling machine) and any planning errors (possibly insufficient digging depth) are pointed out, so that even a layman has a good chance of a satisfactory work result (provided one can still use the equipment) .The prices are good to cheap, even if there is of course always the possibility of getting certain devices cheaper elsewhere.For my part, I was very satisfied and can recommend you guys with a clear conscience!
Andreas Wildt
15:39 04 Sep 20
Was greeted nice and friendly. My rental device was in top shape, brief introduction and then we started. Returns were also problem-free. Overall great service. Thank you very much
Roman R
14:28 14 Oct 20
I am very satisfied, everything is super nice, fair and the employees advise very well and are familiar with many cases, which helps a hobby builder or hobby craftsman a lot. Big compliments and thank you very much
Nick Hi
16:15 01 Nov 20
Fast, uncomplicated and friendly ordering of tools and equipment, fair prices, very friendly and competent delivery drivers!Unfortunately, I have to deduct a point because the delivery date agreement was superfluous - drivers did not come in the agreed period, mobile phone number was left for free, there was no call when the devices would be delivered. The model with the deposit was a bit confused, the deposit exceeded the total amount, in the end it was only clear when asked that the amount would be returned. Still a clear recommendation!
Ingo Burde
08:01 23 Feb 21
That worked great. I had borrowed the DINO lift. For a day. After a friendly consultation and an appointment, the stage was brought in the morning and picked up again after work. Security is also very important at KTG and the remaining amount of the deposit was returned immediately after the invoice. Thank you for the support with my project.
Tobias Beier
22:06 16 Mar 21
Small construction project planned? No suitable construction machines ready? So far, there has always been the right equipment for my needs, mostly spontaneously and then also at very good conditions. The selection of construction machines and tools is very large and there is even a shop on site to buy tools and accessories.If a device is needed for my next project, my first point of contact is KTG Baumaschinen GmbH.
Manuel Lautemann
14:12 26 Mar 21
Great shop because you can now also get large scissor lifts. TOP service. For everything that arises and needs machines
Test Periode
20:44 16 Jun 21
Service desert Germany? Not here! I am completely thrilled, from the unbelievable friendliness of the staff, to the choice of machine rentals and the price-performance ratio, and it doesn't matter whether you rent privately or commercially. If you need help with your project and the necessary tools (we had the trencher), you've come to the right place. And even if something breaks, chips fall while planing, nobody's head will be torn off here.Conclusion: a clear recommendation.Dear KTG team, I would like to express my personal thanks once again for the first-class service and your friendliness. You are great. Keep it up.
Mario-Francisco Zodl
07:48 07 Nov 21
I have seldom experienced anything as customer-friendly and pleasant as I did with KTG Baumaschinen. Thank you for the great service. All the best!
Eddi Erpel
05:17 24 Mar 22
Good centrally located construction machinery rental, they all no longer differ in price!
Skiman
16:51 25 Mar 22
I can only recommend it, I've borrowed something there twice now.First a mini excavator and now a vibrating plate, a short briefing and off we went.Anytime again staff nice and courteous.
Karsten Beck
14:28 01 Apr 22
Good advice, otherwise I would have taken the wrong machine for my garden. And still saved!! Great.
Winfried Schneider
22:28 22 Apr 22
Super nice lady on the phone, uncomplicated transaction.The employees at machine issue/receipt showed their commitment.In comparison to its competitors, KTG once again proves to be a very good choice. We recommend!!!
S. Hellmund
14:20 19 Jul 22
Mega the store. Would also give 6 stars!!! Fast, friendly, reliable, practical, very good selection, a smooth 11 out of 10. Thank you for always supporting us in our projects.Christian Konieczny
Hagen Jerzynski
11:55 23 Jul 22
Very nice staff and they helped me very well to get the spare parts for my machine.
Björn Koschke
12:52 25 Jul 22
Basically easy to reach by phone and e-mail and you also get a quick response. However, the rental prices (in my case for a mini excavator) are rather vague. The website says rental price/day from €85.95 incl. VAT.I get an offer by email where the daily rent for said mini excavator is around 125€.When I called to ask why there was a rental price difference of around €40, I was snappily told that I should read the rental product in question properly and thatthe rental price of around €86 refers to the monthly rent and NOT to the daily rent.Because of the fact that I was answered so snippy, I assume that this question I asked the person on the phone is not an isolated case and occurs more often.So that such misunderstandings do not occur again and the ladies who work on these things are not "harassed" by potential customers like me with such questions, I ask the operators of this website to post the CORRECT daily rental prices.You have definitely lost a customer with me and will not recommend you. Because I'm not willing to pay around 460€ for the daily rental price, insurance, delivery costs, toll and filling up the excavator with fuel......... And that's just because I want to dig a hole
Daniel Krüger
07:08 22 Sep 22
Super nice everyone.Competent professionals.Always making sure that the customer is doing well.Top
Christoph Verworn
17:09 28 Sep 22
Very friendly staff who are on hand with advice. For private top price-performance ratio and also machines in stock that are missing from others.
Andre Neubauer
14:53 31 Oct 22
Wide selection of rental equipment and great support with picking the right tool for the job. Also have been super quick with exchange after a machine has failed.
Timmy Lange
19:16 07 Nov 22
Hello, I had borrowed a mini excavator and a vibratory plate. Everything went great. I ordered the devices online. The next day I was called and we were able to clarify all the details there. Delivery and collection was also uncomplicated. The devices themselves are very well maintained and worked smoothly for the entire weekend.Gladly again for the next project. Everything perfect!!
Manuela Prillwitz
04:12 22 Dec 22
Very good communication . I felt well advised at all times. The provision, delivery and collection of the telescopic work platform went smoothly.
Gerald Kolar
18:27 11 Apr 23
Everything works perfectly with this company. Nothing to complain about. We recommend.
Florian Böhmke
03:37 04 Sep 23
I've been back for a long time with a request for my building project on the property. Excavator in the dimension of 3t.What can I say, the advice was absolutely top. The employees from both the office and the workshop took care of my question in detail. Special features were even thought of here that I hadn't considered. Like the driveway on the property and the height of the carport.The excavator is higher than a car, but everything fits. I finally ordered the excavator.Value for money was unbeatable.!From delivery to work to collection, simple and uncomplicated. Absolutely great, would have liked to give 10 stars.!Really a great team.!Thank you again and until the next project.Best regards!
Preisangaben
Alle Preise sind Ab-Preise und beinhalten die gesetzliche Mehrwertsteuer, zzgl. eventueller Transportkosten.
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